FAQ

 

How Can We Assist?

At Red Royalty Room Boutique, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.



WHAT IS YOUR RETURN POLICY?

We have a 10-day return policy, which means you have 10 days after carrier receipt of delivery of your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For more information, please see our return policy page here.


DO YOU OFFER GIFT CARDS?

Yes, we offer gift cards for our products and services. For service based gift cards, please visit the booking site here.

WHAT ARE THE PAYMENT OPTIONS?

We currently accept all major credit cards/debit cards, Apple Pay, Google Pay, Facebook Pay, ShopPay Installments, AfterPay, Put It On Lay-Buy, Sezzle, and Klarna.
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WHEN CAN I EXPECT MY PACKAGE TO ARRIVE?

We ship orders over for free and typically use priority mail. You can expect your products to arrive within 7 - 10 business days after the order is placed. For more information, please visit our Shipping Policy here.





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